Frequently Asked Questions
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What is Vacay?
Vacay is dedicated to helping customers pull together stylish new looks for their upcoming vacation, taking them from the beach to sightseeing to dinner within the same curated collection of items.
Unlike most retailers, Vacay’s clothing is designed to be more than beautiful. It is also designed to maximize versatility and wearing occasions, which makes packing for that next trip a breeze. Vacay is where amazing style meets smart design.
Each curated collection features 5-6 pieces that work together (with a few wardrobe essentials) to create 12 or more outfits, all of which easily fit into a standard size carry-on and work with one shoe color. Vacay selects only travel friendly fabrics and designs their line to ensure unique, one-of-a-kind looks that are ready to wear right out of the suitcase.
Thanks to Vacay’s stylish and curated collections, packing has never been so easy!
Vacay.... Look Amazing. Pack Smart.
Why try Vacay?
Vacay is not just another apparel line that offers resort clothing. Curating the perfect vacation wardrobe, year round is all we do. Yes, we seriously love beach vacations and think about them everyday! Much thought is put into each and every collection to meet the outfit needs of a resort vacation so your bases will be covered and your outfits planned without the stress of doing it all yourself. With Vacay, it's like having your own personal team of designers and stylists packing your bag for you!
Where does Vacay make its clothes?
Vacay is 100% percent American Made. We use small factories and sewing shops in the San Francisco and Los Angeles areas to produce clothing of incredibly high quality and value. Many of our items are hand sewn and we are confident that you will be impressed with their level of quality.
What fabrics do you use?
Vacay designers carefully select fabrics that are travel friendly. From our wrinkle-resistant poly chiffon and stretch eyelet to our rayon span knits, our clothing looks amazing right out of the bag. We recommend hanging all garments upon arrival and ironing will not be necessary.
Fabric weight is also very important in our selection process. As a resort-wear brand, Vacay scours the market for light and airy fabrics which will look and feel fresh on your tropical vacation. Crinkle cotton gauze and sheer viscose are two of our favorites!
How much does it cost?
Vacay offers amazing value by selling direct to consumers. There are no middleman mark-ups along the way. The clothing is well made in the United States and the fabrics are carefully selected to be luxurious and travel friendly.
Our price points range from $48- $158 and our 5-6 piece collections cost right around $500. Customers are free to mix and match or purchase the entire curated collection. If you decide to buy five or more items you will receive a 20% discount and our signature Vacay Beach Bag.
How is Vacay different than shopping in a store?
Instead of going to countless stores to try and find everything you need for your upcoming vacation, our designers have done all the hard work for you! And what's more, orders over $200 (roughly two items or more) receive FREE shipping and FREE returns - making it not just convenient but easy!
At Vacay, our dressing room is your home. We encourage you to try everything on in the comfort of your home and see how the items work together. Use our wardrobe card as a reference to incorporate your favorite wardrobe essentials with the collection pieces to recreate our fantastic outfit recommendations.
If you want to return something, simply slip the items into the original bag and affix the prepaid UPS sticker and drop it into any UPS mailbox.
What is a wardrobe essential?
Wardrobe essentials are items that most women already have in their closet, like a white tank top, denim shorts or a pair of white jeans. At Vacay, we know you probably already have these basics so we tell you how to incorporate them with our collections to create the best outfits for your trip. If you are missing any of the essentials, watch out for our blog posts on great places to get them. We will happily share our finds.
Who can use Vacay?
We are currently able to style women who wear sizes 0/XS – 14/XL, which reflects the size ranges currently available for us to produce. We are actively working to increase the range of sizes so that we can deliver greater selection to more women. Eventually, Vacay would like to outfit the whole family for vacation!
How does shipping & returns work?
Vacay offers free ground shipping on all orders within the continental United States and expedited shipping for a flat fee. If you live outside the US and want to place an order, please contact us at firstname.lastname@example.org and we will make arrangements to ship your items. Vacay wants you to love everything you receive so if you don’t, you are more than welcome to return any unworn, unwashed and undamaged product back to us within 14 days of receipt. Email us at email@example.com for more info.
Do I still get 20% off if I return part of a collection?
If you want to return part of the collection you created or purchased, you will lose the 20% off you received on all five items, but you are welcome to keep the signature Vacay beach bag as a thank you gift for trying the collection. The difference between what you return and the loss of the 20% discount on the remaining items will be credited to your original form of payment. If additional money is owed as a result of you losing your 20%, your credit card will be charged the difference.
How often does Vacay bring in new collections?
Vacay brings in a new collection or two each month during the high season of vacation travel. Spring and Summer and will bring in new collections for people traveling around the holidays of Thanksgiving, Christmas and New Years. Please sign up to our mailing list to receive an email each time we bring in a new collection!
What was the original inspiration for Vacay?
We're glad you asked! Click here to read more about the inspiration behind the Vacay line.